Mastering the Art of Flowcharting: A Step-by-Step Guide

calendar Oct 15, 2023 · 3 min read · Flowcharts Productivity Workflow Management Efficiency  ·
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In today's fast-paced business environment, efficiency and productivity are key to success. One tool that can help organizations streamline their processes and improve decision-making is the humble flowchart. According to a study by the Society for Human Resource Management, 75% of organizations use flowcharts to improve their workflow management (SHRM, 2020). In this article, we will explore the basics of flowcharting and provide a step-by-step guide on how to create effective flowcharts.

A flowchart is a visual representation of a process or system that uses shapes, symbols, and arrows to illustrate the flow of data, materials, or activities. It is a powerful tool that can help organizations identify inefficiencies, simplify complex processes, and improve communication among team members. According to a survey by the American Society for Quality, 85% of organizations use flowcharts to identify and solve problems (ASQ, 2019).

There are several types of flowcharts, including:

  • Decision Tree Flowcharts: These flowcharts use a tree-like structure to illustrate a series of decisions and their possible outcomes.
  • Swimlane Flowcharts: These flowcharts use horizontal lanes to illustrate different departments or teams and how they interact with each other.
  • Value Stream Mapping Flowcharts: These flowcharts use a variety of symbols and shapes to illustrate the flow of materials and information across different departments.

Creating a flowchart can seem daunting, but with the right steps, it can be a straightforward process. Here's a step-by-step guide on how to create a flowchart:

Before creating a flowchart, it's essential to define the problem or process you're trying to illustrate. Identify the key steps, stakeholders, and decision points involved.

Based on the problem or process, choose a flowchart type that suits your needs. Consider the number of departments involved, the complexity of the process, and the desired outcome.

Gather information about the process or problem by conducting interviews, surveys, or observing team members. This will help you identify key steps, decision points, and potential inefficiencies.

Using a flowchart software or tool, create the flowchart by adding shapes, symbols, and arrows. Use clear and concise labels and make sure the flowchart is easy to follow.

To create effective flowcharts, follow these best practices:

Use clear and concise labels to describe each step, decision point, and outcome. Avoid using jargon or technical terms that may confuse stakeholders.

Use consistent symbols and shapes throughout the flowchart to avoid confusion. Use standard flowchart shapes and symbols to ensure clarity.

Avoid cluttering the flowchart with unnecessary information. Keep it simple and focus on the key steps and decision points.

Flowcharting is a powerful tool that can help organizations improve their workflow management and decision-making. By understanding the basics of flowcharting and following best practices, you can create effective flowcharts that streamline processes and improve communication among team members. What are your experiences with flowcharting? Share your tips and best practices in the comments below!

References: SHRM (2020). 2020 Workplace Trends Report. ASQ (2019). 2019 State of Quality Report.